Return & Refund Policy – Snuggle Lifestyle Co.

At Snuggle Lifestyle Co., we strive to ensure you love every purchase. If something isn’t quite right, we’re here to help.

Returns

We offer a 3-day return window from the date you receive your order. To initiate a return, please contact us within this timeframe.

To be eligible for a return:

The item must be unused, unworn, and in its original condition
All tags must be intact
The product should be returned in its original packaging
A receipt or proof of purchase is required

To start a return, email us at support@snugglelifestyle.co.in.
Once your request is approved, we will provide a return shipping label along with detailed instructions.

Note: Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

Please check your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

Certain items are not eligible for returns, including:

Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases

Additionally, we do not accept returns on sale items or gift cards.

If you’re unsure about your item’s eligibility, feel free to reach out to us.

Exchanges

For quicker service, we recommend:

Returning your current item
Placing a new order once your return is approved

Refunds

After we receive and inspect your return, we will notify you about the approval status.

If approved:

Refunds will be processed to your original payment method
Please allow up to 10 business days for the refund to be completed
Processing time may vary depending on your bank or payment provider

If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at support@snugglelifestyle.co.in.

For any questions or assistance, our support team is always here to help.